Shipping policy

Shipping Policy

GRACE DIOR ARTWORK LLC

At Grace Dior Artwork, every piece is carefully handcrafted and packaged to ensure it arrives safely and beautifully. Please review our shipping policy below for full details.

Processing Time

All orders are processed within 2–5 business days.

Because our artwork is handcrafted and made with care, some items may require additional preparation time. If there are any delays, you will be notified via email.

Shipping Time & Delivery Estimates

Estimated delivery times after processing:

  • United States: 5–10 business days

  • Canada: 7–14 business days

  • International: 10–20 business days

Please note that delivery times may vary depending on your location, customs processing, and carrier delays.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order size.

We may offer:

  • Free shipping on qualifying orders (if applicable)

  • Flat-rate or calculated shipping depending on destination

Order Tracking

Once your order has shipped, you will receive a tracking number via email.
Please allow 24–48 hours for tracking updates to appear.

International Shipping & Customs

For international orders:

  • Customers are responsible for any customs duties, taxes, or import fees

  • These charges are determined by your local customs authority and are not included in our prices

Delays

While we strive to meet all delivery timelines, delays may occur due to:

  • High demand

  • Weather conditions

  • Carrier issues

  • Customs clearance

Grace Dior Artwork is not responsible for delays caused by shipping carriers or customs.

Incorrect Address

Please ensure your shipping address is correct at checkout.

  • We are not responsible for orders shipped to incorrect addresses provided by the customer

  • If you notice an error, contact us immediately at Email

Lost or Damaged Packages

If your order arrives damaged or is lost in transit:

  • Contact us within 5 days of delivery

  • Include photos of the item and packaging (for damaged items)

We will work with you to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your order or shipping, please contact us:

Email: Contact Us
Business Name: Grace Dior Artwork LLC

Thank you for choosing Grace Dior Artwork, where elegance meets craftsmanship.